Terms & Conditions

ItalyCruiseShoreTours offers a variety of tours and services (“products”) through its website www.italycruiseshoretours.com. We are not affiliated, you deal direct with this company, all drivers and cars are hired and work for Italy Cruise Shore Tours.
Because our Terms & Conditions contain legal obligations, we encourage you to read them carefully. They form the basis on which bookings are accepted by us at ItalyCruiseShoreTours to maintain a secure and well established service.
Unless otherwise stated, purchases made through us via the website are subject to these Terms & Conditions; in all booking arrangements, the person making the booking shall be deemed to have accepted these conditions on behalf of the persons named in the booking.
No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of ItalyCruiseShoreTours.

Regards,
Direction

 

Website Booking Conditions

In using this website, you are assumed to accept these terms of use, and understand our Terms & Conditions. If you are not happy to adhere to these documents, you are respectfully to leave the site immediately.

Textual content, graphic content, formats and styles including HTML coding, moral, ownership and intellectual property rights capable of subsisting in the “material” of derivatives is understood to be under copyright, which us either exclusively owned or licensed to ItalyCruiseShoreTours.

Though every effort has been made to ensure all information is accurate, ItalyCruiseShoreTours accept any liability for any information that has been passed onto us by third parties. We likewise do not accept liability for any information changed without our prior notification.
If you believe any information to be incorrect, please contact us with the nature of your complaint, and we will verify and amend as appropriate at the earliest opportunity.
In the event of any injury, death or loss experienced from using this site, or that of a connected third party, ItalyCruiseShoreTours cannot accept any responsibility.

ItalyCruiseShoreTours can be contacted via email at anytime 24hrs on reservations@italycruiseshoretours.com

italycruiseshoretours.com CAN be accessed for the following:

  • To obtain information for services
  • To check availability of services
  • To transfer bookings
  • To purchase other products and services
  • To print any page for personal use

italycruiseshoretours.com CANNOT be accessed for the following:

  • To print, copy, distribute, alter text, or any other action deemed invasive for other intentions other than the intended use
  • To print, copy, distribute, alter images, or any other action deemed invasive for other intentions other than the intended use
  • To print, copy, distribute, alter logos, or any other action deemed invasive for other intentions other than the intended use
  • To print, copy, distribute, alter hyperlinks, or any other action deemed invasive for other intentions other than the intended use
  • Copy any part of this site for commercial gain
  • To breach the law or infringe copyrights
  • To risk damage to our operational systems
  • To risk damage to other users of the site
  • Make fraudulent purchases

Product Validity, Modifications & Amendments

All tours and services offered by Italycruiseshoretours.com are valid as per the dates displayed  via website. We are not responsible or liable for any information that it does not directly provide.
All requests for modifications/amendments must be directed to the office via email to reservations@italycruiseshoretours.com or via telephone at number +39 081 8080457.

We will not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than three (3) days ahead of your confirmed travel date.

For “Shore Excursions”, if you are not returned to the ship in time to board, we will arrange the necessary transport to the next port-of-call. This policy applies only to our contracted local suppliers and only when, through no fault or action of your own, you are not returned to the ship in time to board. The policy is void in instances where delay is caused by your own actions and/or you have deviated from the tour booked /activity or other.

Pricing & Inclusions/Exclusions

Prices listed on italycruiseshoretours.com website are per person, unless otherwise specified.

Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by us, all italycruiseshoretours.com currency is in Euros.

Price quotations are subject to change without notice, until a booking has been confirmed.

Unless otherwise specified, prices include local taxes as requested by the Italian government, including foreign departure, security, port charges, park fees, and insurance on all cars and drivers as requested by the Italian authority.
Prices do not include tips/gratuities to tour directors and drivers.

Payments & Cancellations

Italycruiseshoretours.com accepts the following credit cards: Mastercard, Visa and PayPal.
There is no charge or service fee for processing credit-card payments.

Full payment by credit card is required to make a reservation. Payment will be listed as italycruiseshoretours (italylimousine autonoleggio) on the credit card statement.

No refunds are available once a tour or service has commenced.
Canceling a booking with Italycruiseshoretours.com will result in cancellation fees being applied by ItalyCruiseShoreTours, outlined below.

Cancellation policy

Please, note that there will be no charge if you cancel your reservation by fax or e-mail within at least 7 days before date of requested service.
If is not done in these terms, our company ItalyCruiseShoreTours reserves the right to debit the “no show fee” on your credit card which is:

  • Cancellation 1 week before date of requested service: No Penalty
  • Cancellation 72 hours before date and time of requested service: 10% Penalty
  • Cancellation 48 hours before date and time of requested service: 30% Penalty
  • Cancellation 24 hours before date and time of requested service: 50% Penalty
  • Cancellation less than 24 hours before the service: fully charged.

Shared Tour

ItalyCruiseShoreTours has the right to cancel any shared tour (no private visit) within 7 days from the date of the tour, if on that date will not have booked a minimum of 6 persons.
You will be notified by email, and, within 5 days from the date of booking, you can:

  • replace the Share Tour with another service (Private Car) of your choice at a reduced price;
  • obtain a refund of the advance with notice of termination of service.

Private Tour Guides

ItalyCruiseShoreTours customers wishing information regarding private tour guides they are independent contractors you can send an email to request information: we will place you in contact with our guide collaborators (guides maybe included in certain specific tours will be indicated on the service details of the day tour).

Otherwise customers are responsible for working directly with private tour guides on scheduling, meeting time/place, tour specifics and, where specifically noted, payment terms.
italycruiseshoretours.com  makes no representations or warranties of any kind regarding private tour guides or their services.

ItalyCruiseShoreTours Vouchers

You will receive a personalized ItalyCruiseShoreTours Voucher for each tour, service booked.
You must provide the original, authentic ItalyCruiseShoreTours Voucher to the appropriate service provider. Your reservation cannot be honored or redeemed without presenting a valid ItalyCruiseShoreTours Voucher.

Disclaimers & Limitations of Liability

Under no circumstances will ItalyCruiseShoreTours and its staff will be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of ItalyCruiseShoreTours regardless of the form of action.

ItalyCruiseShoreTours and its staff, in making arrangements for tours, transportation service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by other company.

Furthermore, ItalyCruiseShoreTours and its staff accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.